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Contact Information

Reach out with questions about our tours, custom experiences, or general enquiries. We aim to respond within 24 hours.

Our Office

47 Ecclesall Road
Sheffield, S11 8PR
United Kingdom

Office Hours

Monday — Friday: 9:00 — 17:30
Saturday: 10:00 — 14:00
Sunday: Closed

Tour Meeting Points

Most tours depart from Sheffield city centre. Specific meeting point details are provided upon booking confirmation. For private tours, we offer door-to-door pickup within the Sheffield area.

Find Us in Sheffield

Located in the heart of the Ecclesall Road district, with easy access from the city centre and excellent transport links.

Frequently Asked Questions

How far in advance should I book?

We recommend booking at least one week in advance for standard tours, and two weeks for custom private experiences. Popular dates during peak season fill quickly.

What happens if the weather is poor?

We monitor forecasts closely and will contact you if conditions require rescheduling. Light rain rarely stops our walks—we provide waterproof route cards. In extreme weather, we offer full refunds or alternative dates.

Are your tours suitable for children?

Family-friendly options are available on request. The Heritage Walk and Chatsworth Estate Tour work well for older children. We can adapt private tours for families with younger ones.

What should I bring on a walking tour?

Comfortable walking shoes, weather-appropriate layers, a small daypack, and water. We provide detailed preparation notes before each tour.

Response Times: While we endeavour to respond to all enquiries within 24 hours during business days, response times may extend during busy periods or bank holidays. For urgent matters, please indicate this in your message subject. Information provided in our responses is advisory and may be subject to availability and external factors.